🌸 THE GENERAL’S HQ — LEGAL COMMAND CENTER

Diamond Standard Studio LLC | Pink Tactics Division

Last Updated: December 2025

💠 PRIVACY COMMAND POLICY

How We Protect Your Data

The General’s HQ (“Company,” “we,” “our,” “us”) is committed to protecting your privacy with discipline, structure, and integrity. This policy describes how we collect, use, and safeguard your information.

🌸 Information We Collect

Name, email, phone number
Billing info (processed by Stripe — we do not store card details)
Account login data
Program usage and progress
Device info, IP address, cookies, analytics
Voluntary information submitted through forms

🌸 How We Use Your Information

Provide access to Boot Camp & monthly training
Process payments & manage subscriptions
Deliver mission-critical updates
Improve systems, content & HQ experience
Maintain platform security

We never sell your information.

🌸 How We Protect Your Data

Secure, encrypted systems
Trusted third-party processors (Stripe, email platforms, analytics)
Limited internal access
Strict confidentiality

🌸 Cookies & Tracking

We use cookies for:

Session management
Personalization
Analytics
Performance

🌸 Your Rights

You may request:

Access
Correction
Deletion (unless required for billing retention)

Contact: diamond@thegeneralshq.com

💠 TERMS OF ENGAGEMENT

How We Operate With Authority

By using our website or enrolling in The General’s HQ, you agree to operate with integrity, respect, and compliance under these terms.

🌸 Membership Access

Grants access to Boot Camp, monthly missions & HQ resources
Active subscription required
Login sharing prohibited
All content is property of The Diamond Standard Studio LLC

🌸 Billing & Subscription Rules

Monthly billing renews every 30 days
Annual billing renews every 12 months
Prices may change without notice
Cancellations affect future charges only
No retroactive or partial refunds

🌸 No Guarantees of Specific Outcomes

We teach leadership, structure & execution — but do not guarantee:

Income
Business growth
Personal transformation timelines

Results depend on implementation.

🌸 Intellectual Property Command

You may NOT copy, resell, share, or redistribute:

Course videos
Prompts
Templates
Frameworks
Designs
Mascots
HQ badges
Pink Tactics branding
Snow leopard art
Diamond Renee identity elements

Content is for your personal use only.

🌸 Prohibited Conduct

We may revoke access for:

Disrespect
Harassment
Payment fraud
Misuse of content
Attempting to reverse-engineer proprietary material

🌸 Limitation of Liability

We are not responsible for:

Business losses
Technical issues
Third-party outages
Misuse of content
Platform downtime
Stripe decisions

Use the material responsibly.

💠 REFUND DIRECTIVE

Clear. Fair. No Confusion.

🌸 Digital Products

All digital products & digital access programs are final sale.

🌸 Membership Policy

You may cancel anytime.
Access remains until the current billing cycle ends.
No refunds are issued for:

Partially used time
Forgetting to cancel
Non-participation

🌸 Payment Failures

If a payment fails:

Access may pause
You’ll be notified
Update your payment method to restore access

🌸 Chargebacks

Unauthorized chargebacks may result in:

Immediate removal from all HQ programs
Documentation submitted to your bank
Proof of access delivered (IP logs, login activity, timestamps)
Permanent ban from future programs

We ask that you contact us directly first.

💠 CONTACT COMMAND UNIT

Reach HQ Support

The General’s HQ
Email: diamond@thegeneralshq.com
Operated by The Diamond Standard Studio LLC
Typical response time: 24–48 hours